Good Customer Service

I went for a jog this morning,then went to change my POSB passbook.
The POSB at Clementi has just been renovated, so its interior is very nice.
Not only that, they even have a reception counter at the door.
To my surprise, I was being greeted "Good Morning" once I steppeed into the door.
As I was about to join the queue, I was approached by a pretty staff, Miss Koh (I think), of POSB.
She asked me my purpose for coming, so I told her that I just wanted to change my passbook.
Having heard that, she invited me to her desk and help me to change my passbook, so I don't have to queue ha.
Eventually, I thought she wanted to introduce me to some financial plans or what but she didn't. She simply returned me my passbooks and ended the whole thing with a "Have a nice day" and a smile. How nice.

I have been customer service line before, its not an easy job, especially to provide a good customer service. I think Singapore has been tryng very hard to improve that, and due to the upcoming "IMF", we worked even harder to achieve that.

Somehow, I feel that to a certain extend, we have achieved that. However, will this last long? Will it last only until 20th September, where everything will be back to its actual self after that? We will wait and see after 20 September.

Feeling Xin Fu

met up with Jeff last night after work...
enjoying the sea breeze and watching the cable car moving to and fro together, how relaxing...

after reaching home, me ask for a funny and little stupid request from him...
but he still entertained me...
although it may be only a simple request, I feel so xin fu at that moment hee, me also dun know why...
somehow me feels that it shows how much he understands me...

at that moment, me got the feeling that he's the one :)

*ps: not easy to put feelings into words, its ok if nobody understands what me wrote hee

Emotional Me is Back!!!

Oh no... the emotional me came back after watching the movie "CLICK" just now...
think it has been a long time since it last appeared... haha, sounds scary???

Anyway the movie is good, its a comedy yet it also "talks" about some family values...
seldom saw american movie in this type of context.
afterall its a nice show :)

think better sleep now before me thinks too much and start to become irrational again hee...

Good Night *hope to see the practical me after a good sleep :)

Made Up My Mind...

Very very stress at work...

I have decided to stop all these complaining inside my blog...

The only way I guess is to change a job...

My 1st year anniversary in this job has just over, guess its really time to find some 'hou ru'...

Made up my mind, will look for a better opportunity after this project...

I must stay happy, no more complains :)

Smile

我們的紀念日

Just bought a new CD for myself - 我們的紀念日by 範瑋琪

Find the following phrase in the album interesting, although not too sure what it really means hee... ...

生活是簡單的。。。
朋友是簡單的。。。
情感是簡單的。。。
音樂也是簡單的。。。
朋友是生活中的微風。。。
音樂也是。。。
旅行是需要的。。。
那種看世界的視界。。。
會怦然心動的。。。
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